1. Introduction
Brook-dolphin cares about your personal privacy. This privacy policy explains how we collect, use, store, and protect your personal data when you use our website and our services.
By using our website, you accept the terms described in this policy. If you have questions about how we handle your data, you are welcome to contact us.
2. Data Controller
Brook-dolphin is the data controller for the processing of your personal data. You can contact us at:
Brook-dolphin
Kungsgatan 44
111 35 Stockholm
Email: [email protected]
3. What data we collect
We collect the following types of personal data:
- Contact details: Name, email address, company name, and title when you fill out our forms or contact us.
- Communication data: Information you share with us in messages and email correspondence.
- Technical data: IP address, browser type, device information, and browsing behavior on our website through cookies.
- Training data: Information related to your participation in our training programs, including feedback and evaluations.
4. How we use your data
We use your personal data for the following purposes:
- To respond to your inquiries and provide information about our services
- To administer bookings and conduct training sessions
- To improve our website and services
- To send relevant information about upcoming training sessions (only with your consent)
- To fulfill our contractual obligations towards you
- To comply with legal requirements and regulatory mandates
5. Legal basis for processing
אנहम درج قانونی بنیادوں پر آپ کے ذاتی ڈیٹا پر کارروائی کرتے ہیں:
- Consent: When you actively give your consent, for example to receive newsletters.
- Contractual obligation: When processing is necessary to fulfill a contract with you.
- Legitimate interest: When we have a legitimate interest that does not override your rights, such as improving our services.
- Legal obligation: When we are required by law to process the data.
6. How long we store your data
We store your personal data only as long as necessary for the purposes for which it was collected. Generally, the following storage periods apply:
- Contact inquiries: 24 months after last contact
- Customer data: During the contract period plus 36 months
- Accounting records: 7 years according to the Bookkeeping Act
7. Sharing of data
We never sell your personal data to third parties. We may share data with:
- Service providers who help us run our business (hosting, email, booking systems)
- Authorities when we are required by law
All our service providers are bound by confidentiality agreements and may only process data according to our instructions.
8. Your rights
According to the GDPR, you have the following rights:
- Right of access: You can request information about what data we have about you.
- Right to rectification: You can request that incorrect information be corrected.
- Right to erasure: You can request that your data be deleted under certain circumstances.
- Right to restriction: You can request that processing be restricted.
- Right to data portability: You can get your data in a machine-readable format.
- Right to object: You can object to processing based on legitimate interest.
To exercise your rights, contact us at [email protected].
9. Security
We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or destruction. This includes encryption, access controls, and regular security reviews.
10. Cookies
Our website uses cookies to improve your experience. Read more in our cookie policy.
11. Changes to this policy
We may update this privacy policy as needed. Material changes will be communicated on our website. We recommend that you regularly review this page.
12. Complaints
If you believe that we are processing your personal data in violation of the GDPR, you have the right to file a complaint with the supervisory authority. In Sweden, this is the Swedish Authority for Privacy Protection (IMY):
Integritetsskyddsmyndigheten (IMY)
Box 8114
104 20 Stockholm
[email protected]
13. Contact
If you have questions about this privacy policy or our handling of personal data, contact us at [email protected].